Now that you have ratified your first contract, the real work begins. JetBlue has long held you accountable to a series of ever-changing work rules. Now, you have a contract that they must follow as well. If you believe you have been affected by any potential violations of your new contract, please let us know by filling out the information below. As we work through setting up the grievance process and our local union, there will be more resources available, but for now this is the best way to notify TWU of any issues.
Remember—even if you think the contract has been violated, keep your interactions with management professional at all times, and let your grievance go through the proper channels. Generally, a good policy to follow is “Fly now; grieve later.” Refusing an assignment or disobeying an order can come at a cost. You can still protect yourself, protect your coworkers, and hold JetBlue accountable through the contractual grievance process. Please provide as much information as you can: dates, times, flight numbers, pairing information, who you spoke with, etc. The more details we have, the better it is for you and your workgroup when seeking a resolution.
If you have been given misinformation about the contact from anyone in JetBlue Leadership or Crew Services, you may use this form to report that also. JetBlue is requiring we provide names and dates of contact in order to hold their representatives accountable, so please provide that information in the appropriate fields. The name of the person you spoke with is a required field. We must have a name to accept your misinformation submission.
Note—if you have a safety issue that you believe puts you or your co-workers in immediate danger, please immediately notify your supervisor or other JetBlue representative. You can report it through this form as soon as possible, but addressing your safety with the company must come first.